Personal Information means information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person; information relating to the education or the medical, financial, criminal or employment history of the person; any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person; the biometric information of the person; the personal opinions, views or preferences of the person; correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence; the views or opinions of another individual about the person; and the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person.
Special Personal Information means information relating to religious or philosophical beliefs, race or ethnic origin, trade union membership, political persuasion, health or sex life or biometric information of a data subject; or the criminal behaviour of a data subject to the extent that such information relates to (i) the alleged commission by a data subject of any offence; or (ii) any proceedings in respect of any offence allegedly committed by a data subject or the disposal of such proceedings.
Processing of personal / special personal information means the collection, receipt, recording, organisation, collation, storage, updating or modification, retrieval, alteration, consultation or use; dissemination by means of transmission, distribution or making available in any other form; or merging, linking, as well as restriction, degradation, erasure or destruction of information; POPI only kicks in when a data subjects’ personal information is being processed.
We collect personal / special personal information that is necessary for us to provide you with our services as advertised. We only collect and use the minimum personal information / special personal information we need in order to provide and improve our services.
If you don’t consent to the collection and storage of your personal information, please do not access or register on the sites. Before any of your personal information is used, you will be asked to consent to these terms and conditions. This is in compliance with the POPI Act. By consenting to these terms and conditions you are also consenting to us using your personal information as detailed below.
We collect and receive information you give us through direct interactions with you and when you:
This information includes, but is not limited to the following:
We automatically collect and / or receive information when you use our platforms, products or services:
We may automatically collect information about your equipment and browsing actions and patterns and do this using cookies, web beacons and other technologies. A cookie is a small text file that our server sends to your hard drive when you visit our platforms. These cookies hold modest amounts of data specific to you and our platforms. They allow our system to recognise you when you visit our platforms again.
We use all features of analytics for “Display Advertisers” this allows us to collect certain information and to provide visitors (you) with tailored information upon each visit. This includes obtaining specific visitor cookie data, such as the source, medium and keyword used to visit this website. Google Analytics however does not store any visitor specific data and we will not use visitor specific data in any way related to analytics, Google Ad-words, and remarketing. Cookies are a common part of many commercial websites that allow small text files to be sent by a website, accepted by a web browser and then placed on your hard drive as recognition for repeat visits to the site. Every time you visit this website, our servers, through cookies, pixels and/or GIF files, collect basic technical information as described.
We use remarketing with Ad-words and analytics to display content specific advertisements to visitors that have previously visited this website when those visitors go to other websites that have the display network implemented.
We and other third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimize, and serve ads based on visitor’s past visits to our website.
We take our users’ privacy very seriously. We feel that certain personal information should always be kept private, so we have developed restrictions around the types of ads where we don’t allow remarketing. When creating remarketing lists, we cannot use any sensitive information about users.
As Ad-word advertisers, we are restricted from and will not perform the following actions:
Visitors / users can opt out of analytics for display advertisers and opt out of customised Google Display Network ads by visiting the Ad Preferences Manager.
We must have all rights necessary to create or otherwise obtain remarketing lists, migrate remarketing lists to, and use remarketing lists or similar audience lists on the properties. Google will not allow another advertiser to use your information in the remarketing lists or similar audiences lists without your consent.
We collect information from third-party sources:
We may receive other information about you that is publicly or commercially available and combine it with the information we have collected about or received from you in other ways. We may also receive information about you when you log into our Platforms using your social networking log-in details.
We use the personal / special personal information we collect and receive to:
We also use your personal information for research and statistical purposes. The research and statistics we get from this process do not include your personal information and cannot be linked to you, nor can you be identified from these statistics.
We collect and process information about your religious beliefs, race or ethnic origin, political persuasion, health, sex life, biometric information and criminal behaviour only if you have consented to us collecting and processing this personal information and subject to the allowable exclusions specified in the applicable laws.
We will not use your personal information for any other purpose without your permission. We keep your information for as long as we need it to provide our Platforms, products or services to you, and are required or allowed by law or the contract between you and us, or you have agreed to us keeping your information.
We to keep your personally identifiable information accurate. We will provide you with access to your information, including making every effort to provide you with online access to your registration data so that you may view, update or correct your information on the website where it was submitted.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. To access your personally identifiable information, return to the web page where you originally entered it and follow the instructions on that web page. Certain areas of our websites may limit access to specific individuals through the use of passwords.
Should your personal information change or if you would like to review or delete your personal information you should do this directly on our websites through the registration section.
Further to the above, you may contact us at email@example.com to correct or de-identify your personal information. Upon receipt of such request, we shall, as soon as is reasonably practicable:
Password and username
It is your responsibility to choose a password and to keep it safe. You agree and warrant that your username and password shall:
For security purposes you agree to enter the correct username and password whenever accessing your account on our websites, failing which you will be denied access.
You agree that you will be granted access to our websites once the correct username and password have been entered, irrespective of whether the use of the username and password is unauthorised or fraudulent. We cannot be held responsible for personal information being compromised due to a non-secure, disclosed or stolen password.
You agree to notify us immediately upon becoming aware of or reasonably suspecting any unauthorised access to or use of your username and password and to take steps to mitigate any resultant loss or harm.
We do not sell your personal information to third parties for their marketing or any other purposes.
We provide or make your personal information available to:
We also share our research and statistical information with various third parties. However, this information does not include your personal information, cannot be linked to you and you cannot be identified from these statistics.
Please note, some of the people or companies who have access to your personal information are located outside South Africa. We will not share your personal information with these parties unless they are bound by privacy laws and corporate rules or agreements with us that protect the privacy of your personal information and limit their ability to share your personal information with other parties.
You have the right to ask us not to contact you for marketing purposes, and you can do this at any time by using any of the various “opt out” options that we always provide you with when we send you marketing communications.
We manage several separate marketing distribution lists across our various business units and opting out of one distribution list does not automatically remove you from all the other lists.
You also have the right to request access to the information we have collected about you and request that we correct or update any incorrect or incomplete information. You may at any time lodge an objection with us regarding our collection and use of your personal information.
We have put in place administrative, technical and physical safeguards to protect your personal information and prevent loss, damage or unauthorised access to or disclosure of your information. These security safeguards are based on generally accepted information security practices and procedures which apply to the Platforms, products and services we provide. We regularly check that these safeguards are correctly implemented and continually updated in response to new risks or any identified deficiencies.
Unfortunately, the transmission of information via the internet is not completely secure and we cannot guarantee the security of information transmitted to us through the internet. Any information you submit to us through the internet is at your own risk. Once we receive your personal information, we do our best to protect it and use the security safeguards we have put in place to secure it.
If we outsource any services to a third party that require the collection or use of your personal information, we put in place contracts that require these companies or people to respect the security of your personal information, treat it in accordance with the law, and collect and use it only for the purposes authorised by us.
Security over the internet
Our Platforms contain links to and from websites, mobile applications and / or services of third parties, advertisers and / or affiliates. Clicking on these links or enabling these connections may allow third parties to collect or share information about you. Please note, we do not control these third parties and are not responsible for the privacy practices of such other parties when you leave our Platforms. We advise you to read the privacy statements of every website you visit which collects personal information.
If you disclose your personal information to a third party such as LinkedIn, Facebook or Twitter, we will not be liable for any loss or damage, howsoever arising (whether direct, indirect or consequential), suffered by you as a result of the disclosure of your personal information to such third parties. This is because we do not regulate or control how such third parties use your personal information. You should always ensure that you read and understand the privacy policies of such third parties / social media website/s.
Direct Video is based in South Africa and, regardless of where you use or access our platforms, products or services, your information may be transferred to and maintained on servers located in South Africa or elsewhere in the world.
Any of the information that we collect about you or receive from you is stored in line with South African privacy laws, regulations and standards, which may not be equivalent to the laws in your country of residence.